As your manufacturing company expands, the growing technology demands can become overwhelming for your IT department, which is already busy with its existing responsibilities. This situation often leads to costly overtime expenses, putting a strain on your company’s budget. Furthermore, overworked technicians may make mistakes that incur even more costs.

You might have attempted to address the issue by hiring contractors when things get out of control. However, this can also prove to be an expensive and temporary solution. Bringing in new IT personnel entails additional expenses such as salaries, insurance, and vacation benefits, which may not be financially viable.

In response to these challenges, many manufacturing companies are now opting to outsource their IT needs. This approach alleviates a significant technology burden from their shoulders. However, some companies are uncertain about the types of managed IT services available for the manufacturing industry. In the following sections, we will explore a few of the most common IT services offered to manufacturing companies.

Proactive IT Management

You’ll have a well-experienced tech who knows how to handle the problems that manufacturing companies commonly have with their IT infrastructure. When requests and incidents occur, they get quick responses. A great IT company will implement a solution that helps to detect issues and remediate them before they cause downtime. You’ll have the hands onboard to ensure the responsiveness you need. Less downtime and unplanned outages mean that your manufacturing business will benefit from higher productivity and better business results.

IT Security Support

As your business grows, your cybersecurity requirements do as well. A managed service provider can provide the up-to-date IT security solutions required to prevent intrusions or data theft. They can set up a managed, enterprise-level security platform with next-generation firewalls, data leak prevention, intrusion detection, encryption, dark web monitoring, two-factor authentication, single sign-on solutions, Security Awareness Training for your staff, and more. Manufacturers are becoming a more common target for hackers because they just aren’t prepared for a cyber-attack.

Project Support

There may be times when your IT staff needs help with special projects. Perhaps you need to migrate to cloud solutions like Microsoft Office 365, or you need IT specialists when moving your company to a new location. With managed services, you gain access to a whole team of IT specialists who can jump in and help out as needed.

What Other IT Services Can Be Included?

Below are just a few of the IT services an outsourced tech can provide:

  • Desktops & Laptops
  • End User Support
  • Microsoft Office 365 Support
  • SQL Server
  • Microsoft Exchange & SharePoint
  • Firewall/Routers
  • Network Services
  • Virtual Servers
  • Cloud Resources

What About Co-Managed IT Support?

If you’re not ready to fully embrace managed IT services, then choosing a co-managed IT plan is a great solution. This approach combines the skill sets of your team with another IT professional. You can augment your IT staffing on many different levels and maximize your capabilities.

An outsourced tech will work with your team to map out who should provide what and the services that are critical to your manufacturing company’s success. You can benefit from proactive IT administration for things like maintenance, monitoring, help desk services, account management, and more.

You stay in control of your IT strategy while leveraging the experience and skills that a managed IT provider can offer. If your needs change along the way, you can add a tech or two, or cancel this service at any time.

What Benefits Will Bring On An Outside Tech Provide?

  • Controlled IT Costs & Predictable Budgeting: You’ll have the extra services you need at an affordable monthly rate that makes for easy budgeting.
  • Improved IT Management: Your IT department won’t struggle to keep up with their daily duties. The tech will work together with your IT staff in harmony. Your important projects will be completed on time, and you’ll have another person to handle day-to-day computer glitches and network issues.
  • Proactive & Responsive IT Management: You’ll have a responsive tech who handles requests and incidents quickly and provides the results your business needs.
  • Fewer Unplanned Outages: Unplanned outages can really hurt your manufacturing firm’s overall performance. That means a decrease in profits and an increase in overhead.
  • Mobile Device Management: When employees bring their computing devices to work, you must ensure they’re used securely. The same is true when they work from their

mobile devices offsite. Mobile Device Management (MDM) ensures that your workforce will use their device in a secure and controlled manner. It can locate, wipe or lock a stolen or lost device, thereby protecting your data.

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